Privacy Policy

OVERVIEW

This policy is intended to inform you how Racquel Greenidge at www.racquelgreenidge.com, a sole proprietor based in New York, (hereinafter “Racquel Greenidge” or “she”) collect and use information provided by visitors to her website (located at www.racquibaby.com, hereinafter, her “Website”), by people who register at her Website, by people who fill out forms for products and services and by individuals who communicate with her Website via e-mail or otherwise (collectively, “you/your”).

By visiting her Website, viewing its contents, filling out forms on her Website, purchasing her services or products and/or communicating with her via e-mail or otherwise, you are consenting to the terms of this Privacy Policy along with the terms of service set forth on her Terms & Conditions page (located at www.racquibaby.com/terms-of-use).

All information and data that she receives from or about you, such as (but not limited to) your name, address, geographic location, e-mail address(es), IP address, user names, passwords, downloads, product and service purchases, transaction and payment information and communications are governed by this Privacy Policy. This Privacy Policy does not apply to third-party sites from which you may access her Website or access any of the materials on her Website.

If you do not wish to consent to the terms of this Privacy Policy or her Terms & Conditions, please do not use or otherwise visit her Website, fill out forms on her Website, or purchase any of her products or services.

COLLECTION OF INFORMATION

She may collect and process your personal data in the following circumstances:

when you sign up / register for an account with racquelgreenidge.com
when you sign up for her newsletter (by entering your e-mail address)
when you order any products or services from her
when you contact her via e-mail or otherwise
when you provide her your e-mail or other data in exchange for a free download
when you enter any contests she may hold
when you complete any surveys she may conduct
when you visit her Website (via cookies or otherwise)

Not all of the information she collects may be personally identifiable. She does, however, track and record user sessions to improve the site experience for her users. She uses various tracking software to do so including Google Analytics. Such tracking software may change as technology improves.

Her Website and the materials and services provided through her Website are not intended for children or those under the age of 16. If someone under the age of 16 wishes to use her Website, that individual is responsible for obtaining the consent from that individual’s parents or legal guardians.

USE OF INFORMATION

She uses information that she gathers from you in the following ways:

To provide services and materials through her Website
To deliver information to you about the products, services and materials provided through her Website
To fulfill her contractual obligations to you as part of any transaction or order involving her products, services and/or materials
To contact you about her products, services and Website
In additional manners that she may describe to you when you provide information to her or when she notifies you about new uses of information provided by you

By visiting her website, providing her your e-mail address, signing up for her newsletter, registering for an account, ordering products or services from her or otherwise providing your personal information to her, as set forth above (under Collection of Information), you are consenting to receiving communications from her regarding her services and materials. You may opt out of receiving these communications at any time by following the instructions set forth in those communications or by visiting the “Unsubscribe/Opt-Out/Delete” link at the bottom of her emails.

SHARING INFORMATION

She will share information provided by you to third parties only in the ways that are described in this Privacy Policy. She does not sell, trade, rent or otherwise disseminate personal date or information except as set forth below:

She uses a third-party vendor to help her communicate with you via e-mail. Her current vendor is FloDesk. A description of FloDesk may be found at the respective locations: https://flodesk.com/. She will update this policy in the event she changes her communications vendor.
She transmits credit card and other payment data through an appropriate credit card company and/or credit card payment processing company or financial institutions to confirm payment for products or services purchased on her Website.
If necessary for the provision of her services, she may disclose information (such as name and contact information) to other providers of her services.
She will disclose information gathered from you or provided by you if she is required to do so by law or legal process, or to cooperate with a law enforcement investigation, or if she needs to do so to protect her rights, reputation, property, or the safety of herself or others, or to defend or enforce her rights or your obligations.
She will disclose information to third parties with your prior consent.

DELETING OF INFORMATION

You may ask her to delete some or all of the information you shared with her, provided, however, that she is not required to maintain that information as part of any commercial transaction or contract entered into between us. For example, she may need to maintain records of credit card transactions or products or services purchased by you from her for a period of time in the event any dispute or other occasion arises whereby that information may be required by third-parties or government entities.

You may request that she deletes information provided by you to her by emailing design@racquelgreenidge.com.

If you believe that she has inaccurate or incomplete information about you, you may request an update to your information by emailing design@racquelgreenidge.com.

You may request that she limits the use of your information to only that information required for her to conduct any transactions in which you engage with her. For example, you may request that she discontinue sending e-mails or newsletters to you about information regarding her products and services. You may opt-out from these communications by emailing hello@racquibaby.com as well as following the instructions on the communications themselves.

Unless you request that she deletes information provided by you, she will maintain that information for a reasonable period of time in the event that you choose, in the future, to purchase her products or services. For example, you may complete purchase or download one of her products and not find any additional products to be of interest to you at present; however, she may introduce a product in the future in which you may express interest in. By maintaining your information, she makes the obtaining process easier, as well as allowing her to provide a history to you of products in which you previously used.

To maintain the integrity of her Website and the information you provide to her, she may copy that information to a secondary information storage device (AKA back-up). In the event that you request that she delete your information, she will also delete it from her back-up data storage to the extent that it is commercially reasonable to do so. Nevertheless, she does not access her back-up storage except under circumstances where data from her primary storage has been compromised (such as may occur during power surges or other situations where her primary storage may be damaged).

COOKIES AND INFORMATION

Her website uses cookies to enhance her users’ experience with her website. Cookies are small packets of information placed on your device when you visit her website and/or engage in transactions with her. Cookies help her to tailor your experience to you as an individual user, allows her to recognize you when you re-visit her website, and assist her in keeping your account secure. By visiting her site and engaging in her services and/or purchasing her products, you are agreeing to the use of cookies and similar technologies for the purposes set forth in this policy. You can learn more about cookies by following these links:

https://www.whoishostingthis.com/resources/cookies-guide/

https://en.wikipedia.org/wiki/HTTP_cookie

http://www.whatarecookies.com

http://www.allaboutcookies.org/cookies/

Her website follows industry custom and practice with respect to the types of cookies she uses and the technology inherent in the cookies she chooses. The types of cookies she uses will change as the technology and utility behind them advance. Her use of cookies allows her to display advertising intended to be more relevant to her users as well as to identify return visitors to her website. She may also use cookies to collect aggregate data to help her improve the products and services she provides. She does not provide any of your personal information to advertisers without your consent.

You may control the use of cookies by her and other websites through your browser settings. Most browsers will allow you to turn off cookies. Her website, however, may not function as intended or provide you with as satisfying an experience should you choose to do so. Most browsers will also allow you to review and delete cookies, including those originating from her website. You should consult with your browser’s setting and help page to learn how to control cookies on your particular browser.

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UPDATING OUR INFORMATION PRIVACY POLICY

Periodically she will update her Privacy Policy as technological, business and regulatory changes occur. She will notify you of changes to her Privacy Policy by posting the new Privacy Policy on her Website, accessible on a link from the footer on her Website or directly at https://racquibaby.com/privacy-policy. She will also send you an e-mail to the e-mail address provided by you to her notifying you that an updated Privacy Policy is available for review on her Website. You consent to receive such e-mails and agree to keep her informed of any changes to your preferred e-mail address.

DISPUTES INVOLVING INFORMATION

In the unlikely event that you have a dispute with her regarding her use of any of your information or in regards to her Privacy Policy, her Terms & Conditions or Website, her products or her services or otherwise (collectively, “Disputes”), and she is unable to resolve that dispute through informal communications between us, you agree that any such Disputes will be subject to the following dispute resolution:

Any Disputes shall be resolved by binding arbitration before a single arbitrator in accordance with the then-existing rules of the Office of Alternative Dispute Resolution in the state of Georgia.

You further agree that this dispute resolution mechanism shall be your sole means to seek a remedy for any Dispute and that you will not engage in any class action or other collective action regarding any Dispute you may have with her. You understand that by voluntarily providing information to her, by using her Website or by otherwise engaging in any transaction with her involving her products or services, that you are waiving any rights to a trial by jury or to join any collective or class action litigation involving any Dispute.

CONTACTING HER REGARDING INFORMATION

You may contact her at any time regarding your personal data and information by emailing design@racquelgreenidge.com.